Shipping and Production

*PLEASE READ*

Hello Everyone!

Due to the current state of events and the “SAFER AT HOME” order in California effective March 20th our studio will be closed until April 19th. Unfortunately, we won’t be able to work on any pending or new orders until after April 20th. Please feel free to contact us if you have any questions!

We hope you and your loved ones stay safe and healthy during this time.
Sending Love,
Kristina


*Production time frames after April 20, 2020
Ready to ship items: 5-7 business days 
Made to order items: 2-3 weeks from date of order

 USPS DELIVERY TIME ESTIMATES FOR U.S.A. 
USPS 1st Class Mail: 3-5 business days, not guaranteed
USPS Priority Mail: 2-3 business days, not guaranteed
USPS Express Mail: 1-2 business days

 USPS DELIVERY TIME ESTIMATES FOR INTERNATIONAL ORDERS
Delivery estimates can take longer due to local customs delays etc. The full value of your purchase is automatically entered on the customs form.
USPS 1st Class Mail: 2-4 weeks, not guaranteed
USPS Priority Mail: 6-10 business days, not guaranteed
USPS Express Mail: 3-5 business days

 INTERNATIONAL SHIPPING

All orders designated for shipment to countries outside of the U.S. may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.  Prices and shipping fees do not include import and customs duties, Value Added Taxes (“VAT”), tariffs, and other fees that may be levied by the destination country.  Charlie and Marcelle is not responsible for any customs, duties, or taxes and is not responsible for delayed delivery of packages due to customs issues when shipping internationally.  If package is marked unclaimed or refused by recipient, the shopper is responsible for all shipping costs.

SALES TAX

Sales tax is collected on all orders shipped within California.

 *Free shipping is valid on U.S. ground flat-rate standard shipping for any qualifying purchase of $50 or more, pretax. Free shipping is not valid on orders placed with Next Business-Day or Two Business-Day shipping.